Standards of Excellence

Distinctly Thomas Estates

This estate agency embraces the marks of excellence that are…….

Efficiency

Timely and local customer assistance when you need it backed up by our first class computer and administration systems. Guaranteed same day preparation of property sales brochure, with written sales details, photographs and compiling Energy Performance Certificates without undue delay. Experienced sales staff with proven track records, including two sales trainers.

Advertising

Comprehensive free advertising in local newspapers includes Rhyl, Prestatyn & Abergele Journal with stand alone property features. We also provide regional and national newspaper advertising (at additional cost). All property brochures in colour to browse in our office, on the internet, instant e-mailing system and SMS text messaging of new on the market properties. Our distinct sale boards with a reputation for clarity and no misused sold signs.

Internet

Comprehensive free Internet advertising on international and regional property web sites, including some with internal viewing facilities.  Plus our own user-friendly property web sites with street and satellite mapping. Registered with major search engines and hyperlinks. In-house property web sites facilities allow instant access for updates. Links to estate agents nation-wide. Registered with some of largest property networks in Europe. The first estate agent in town to have its own web site and with all properties advertised.

Digital Technology

The areas marketing leaders for Information Technology systems allowing purchasers to view inside properties in the comfort of our office. Prepared sales brochure, photographs and floor plans at your home.

Competitive Fee’s

A reputation for an agency fee based on the eventual sale price of the property, hundreds of pounds and in some cases thousands less than other agents. NO SALE = NO FEE policy for residential properties (excluding EPC fee). It doesn't matter how long it takes to sell, no tied in period, no hidden covenants and no up front fee or fee based on the asking price as some agents do. A competitive EPC fee.

Reliability

Reliable administrative systems keeping purchasers informed of new and available properties (instant via e-mail & SMS Text). A guaranteed system of updating sellers of viewer’s feedback and monitoring progress of sale. We don’t just find a buyer; we follow the property sale through to completion.

Responsibility

Our credibility is no accident. We are serious about your concerns and our reputation is our honesty. We always submit all purchase offers and confirmed in writing to both seller and buyer, even if they are rejected. We do not impose restrictive practices on purchasers wishing to make an offer. We are members of the Property Ombudsman for Estate Agents and subscribe to the Code of Practice for Residential Estate Agents.